Last Updated: December 28, 2024

1. Introduction

Welcome to Augmentify (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.augmentify.sr (the “Site”) and use our services.

By accessing or using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site or use our services.

2. Information We Collect

2.1 Personal Data

While using our Site and services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, company name, job title.
• Usage Information: Information about how you use our Site and services.

2.2 Non-Personal Data

We may also collect information that does not personally identify you (“Non-Personal Data”). This may include:
• Technical Data: IP address, browser type, operating system, device information.
• Usage Data: Pages visited, time spent on pages, links clicked, and other usage statistics.
• Aggregate Data: Statistical data aggregated from multiple users to understand trends and improve our services.

2.3 Data from AR and Digital Twin Platforms

Our services involve the creation and use of digital twins and augmented reality (AR) experiences, which may involve the collection of:
• Spatial Data: 3D scans and models of physical assets, facilities, or environments.
• Sensor Data: Real-time data from IoT devices and sensors integrated into digital twins.
• User Interaction Data: Information on how users interact with AR overlays, including navigation patterns and engagement metrics.

3. How We Use Your Information

We use the collected data for various purposes, including:
• To Provide and Maintain Our Services: Ensuring the functionality and security of our platform.
• To Improve Our Services: Analyzing usage patterns to enhance user experience and develop new features.
• To Communicate with You: Responding to inquiries, sending updates, and providing customer support.
• To Personalize Your Experience: Customizing content and recommendations based on your preferences and interactions.
• To Perform Analytics: Understanding how our services are used to improve performance and user satisfaction.
• To Ensure Security: Protecting against unauthorized access, data breaches, and other security threats.

4. Data Sharing and Disclosure

We may share your information in the following situations:
• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as data analysis, payment processing, and email delivery.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
• With Your Consent: We may share your information for any other purpose with your consent.

Note: We do not sell, trade, or otherwise transfer your Personal Data to outside parties except as described above.

5. Data Security

We implement a variety of security measures to maintain the safety of your Personal Data when you enter, submit, or access your information. These measures include:
• Encryption: Protecting data during transmission and storage.
• Access Controls: Restricting access to Personal Data to authorized personnel only.
• Regular Security Assessments: Conducting periodic reviews and updates to our security practices.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:
• Essential Cookies: Necessary for the operation of our Site.
• Performance Cookies: Help us understand how visitors interact with our Site.
• Functional Cookies: Enable enhanced functionality and personalization.
• Targeting Cookies: Used for advertising and marketing purposes.

For more detailed information about cookies and how we use them, please refer to our Cookie Policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your Personal Data:
• Access: Request access to your Personal Data.
• Rectification: Request correction of inaccurate or incomplete Personal Data.
• Erasure: Request deletion of your Personal Data.
• Restriction of Processing: Request limitation of how we use your Personal Data.
• Data Portability: Request transfer of your Personal Data to another service provider.
• Objection: Object to certain types of processing, such as direct marketing.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

8. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

By providing your information, you consent to such transfers, storage, and processing. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:
• Email: hello@augmentify.sr
• WhatsApp: +597 862-8565
• Address: Rode Sterweg 10, Commewijne, Suriname

12. Additional Information

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

Consent

By using our Site and services, you hereby consent to our Privacy Policy and agree to its terms.

© 2024 Augmentify. All rights reserved.